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Menasha Employees Credit Union has always recognized our responsibility to protect your privacy. Working with you to safeguard your personal information is very important to us. Below you'll find information on what we do to protect your nonpublic personal information, when and how we share it, as well as what information we collect and for what purpose. You'll receive our privacy policy every year, and if any of the below practices change, we'll send you a revised version. If you have any questions about this, please call us at 1-920-722-1772.
INFORMATION WE COLLECT ABOUT YOU
There are various types of information we collect to perform services, develop products, and comply with federal regulations.
We collect nonpublic information about you from the following sources:
- Information we receive from you on applications and other forms
- Information about your transaction history with us
- Information we receive from a consumer reporting agency
- Information obtained when verifying the information you provide on an application or other forms. This may be obtained from your current or past employers, or from other institutions where you conduct financial transactions.
We may disclose all of the information we collect, as described, as permitted by law.
HOW WE PROTECT YOUR INFORMATION
Menasha Employees Credit Union has always maintained high standards for safeguarding your privacy, and we make conscientious efforts to ensure your protection.
- Your personal information is accessed only by Credit Union staff responsible for providing products and services you've requested
- We shred all personally identifiable documentation
- We maintain physical, electronic and procedural safeguards that comply with federal regulations to protect your personally identifiable information
SHARING YOUR INFORMATION
Because it's our goal to deliver a wide range of competitive financial products, we establish relationships with various third-party vendors to help deliver high-quality, efficient services. In the examples below, we refer to affiliated and nonaffiliated third parties. Affiliated third parties refers to an entity in which MECU has partial ownership. At this time we have no affiliated third parties. Nonaffiliated third party refers to all of our other relationships.
- We do not share information with non-affiliated third parties concerning your account with us, except; a). to verify the condition and existence of your account for a third party (such as a credit bureau) b.) to complete a transaction or perform a service you've requested; c). to comply with any court order or applicable laws or regulations; or d). when you give us your written permission (e.g., verification of deposits.) Examples of this include: check processing and printing, credit and debit cards, and mortgage and real estate services
- MECU doe not and will not sell or provide your personal information to any third party for independent use. Occasionally, we may enter into joint marketing agreements with non-affiliated third parties or other financial institutions to provide you with beneficial products and/or services
- To protect our members' privacy, we only work with companies that agree to maintain strong confidentiality protections and limit the use of information we provide. We do not permit these companies to sell the information we provide to other third parties
DISCLOSURE OF INFORMATION ABOUT FORMER MEMBERS
If you end your relationship with Menasha Employees Credit Union, we will not share any information except as permitted or required by law.
FAIR CREDIT REPORTING ACT DISCLOSURE
Information taken from credit reports may be exchanged. Menasha Employees Credit Union is permitted by law to share, with affiliates, any information about our transactions or experiences with you. Affiliates are companies that are controlled, usually with a contract, by Menasha Employees Credit Union. These could be Credit Union Service Organizations or other business partners with whom we have contracted for specific services.
HERE'S WHAT YOU CAN DO TO PROTECT YOUR PRIVACY
While we have a large role in safeguarding your personal information, our efforts are futile if you don't take adequate measures to protect your privacy.
- Do not share account numbers, credit or debit card numbers, PINs (personal identification numbers) and passwords. Never keep your PIN with your debit or credit card in the event that it is lost or stolen
- Unless you initiate a service request, do not give account numbers, social security numbers, etc., to other persons over the phone or online. Always remember that credit union personnel only ask for your information for identification purposes if you call us. We will never call you and ask for information we have already
- It is very important that we have ways to reach you if we detect fraudulent activity. Please ensure that we have your current address and telephone number
- Let us know if you have questions. Please do not hesitate to call us - we are here to serve you
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